South West Electrical Solutions Ltd

 

"We believe that all of our clients deserve a service, and not just the trade"

 

South West Electrical Solutions Ltd was set up in January 2009 by its current managing director, Alan Odgers. Working primarily in the domestic and commercial sectors, the company offers a wide range of services from installations through to testing and inspection.

 

Over the years the company has developed many links and working relationships with other trades and has built up a wide range of clients, from private home owners through to letting agents and building contractors.

 

We attend some of the local networking events, such as the Hub. Our current managing director, Alan Odgers, is a committee member for the Hub, and we are proud to support him. We are also involved within the local community and work with the local schools, including Pool Academy, as well as young enterprise.

 

South West Electrical Solutions Ltd are approved with the following companies: -

 

Loxone - Silver partner

Niko - advanced installer 

Aico - approved installer

Nest - approved installer

Napit - approved installer

 

 


Operational Charter

At the beginning of 2015, South West Electrical Solutions Ltd carried out market research into the frustrations and concerns that people had when dealing with trades people. Following the results of this research we set out our operational charter. This charter is how we as a company will operate when dealing with all of our clients.

 

  • Calls & emails returned within 24 hours


In a market place that is notorious for poor communications, we believe that everyone should have their questions answered within 24 hours to allow you to make an informed decision.


  • Arrive at a time & date to suit you


When you book an appointment with us we believe you should be able to plan your day. So you can choose an hour slot at a time and date that suits you, allowing you to plan your day without having to wait around hoping someone will arrive.


  • Quotes returned within a week


Having work undertaken can be a stressful experience, so we return our quotations within one week of receiving all of the information. This enables you to save time, plan your budgets and program work more efficiently which is cost effective.


  • Detailed quotations


Our quotations are fully detailed and written in plain English, which allows you to understand what has and has not been included, allowing you to plan and budget for your project with no delays.


  • Respect your property


Having someone in your property can be daunting, especially if you don't know them. We will ensure that your property is left in the same condition as it was when we arrived. Our staff will be clean and tidy professionals who will respect your property like it was their own.